{"id":199,"date":"2025-11-20T06:16:49","date_gmt":"2025-11-20T06:16:49","guid":{"rendered":"https:\/\/omniwheelpro.com\/?page_id=199"},"modified":"2026-04-25T04:30:32","modified_gmt":"2026-04-25T04:30:32","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/omniwheelpro.com\/en\/terms-of-service\/","title":{"rendered":"Terms of service"},"content":{"rendered":"\n<p>Welcome to OmniWheelPro (https:\/\/omniwheelpro.com\u2060). These Terms of Service (\u201cTerms\u201d) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Company Information<\/strong><br>OmniWheelPro specializes in the design, manufacturing, and global supply of omni wheels and related mobility components for robotics, AGV systems, industrial automation, and mobility applications.<br>We operate as a B2B and international e-commerce supplier.<\/li>\n\n\n\n<li><strong>Use of the Website<\/strong><br>By using this website, you agree that you will:<br>Use the website only for lawful purposes<br>Not attempt to disrupt or damage the website<br>Not use automated systems (bots, scraping tools) without permission<br>Provide accurate and truthful information when placing orders<br>We reserve the right to restrict or terminate access if misuse is detected.<\/li>\n\n\n\n<li><strong>Product Information<\/strong><br>We aim to ensure all product descriptions, specifications, and images are accurate. However:<br>Product specifications may change without notice due to manufacturing improvements<br>Minor variations in appearance, color, or structure may occur<br>Technical data is provided for reference and engineering guidance only<br>Customers are responsible for verifying product suitability before purchase.<\/li>\n\n\n\n<li><strong>Orders &amp; Acceptance<\/strong><br>All orders placed through our website are subject to acceptance by OmniWheelPro.<br>We reserve the right to:<br>Refuse or cancel any order<br>Limit quantities<br>Verify order details before processing<br>Order confirmation does not guarantee final acceptance until payment and verification are completed.<\/li>\n\n\n\n<li><strong>Pricing &amp; Payment<\/strong><br>All prices are listed in USD unless otherwise stated<br>Prices may change without prior notice<br>Payment must be completed before shipment unless otherwise agreed (for wholesale clients)<br>We accept secure online payment methods as displayed at checkout.<\/li>\n\n\n\n<li><strong>Shipping &amp; Delivery<\/strong><br>We ship globally. Delivery times vary depending on destination and logistics conditions.<br>Estimated delivery times are for reference only<br>Delays may occur due to customs, logistics, or force majeure events<br>Customers are responsible for any import duties, taxes, or customs fees<br>Once shipped, risk of loss transfers to the customer.<\/li>\n\n\n\n<li><strong>Returns &amp; Refunds<\/strong><br>We accept returns or replacements only under the following conditions:<br>Manufacturing defects<br>Incorrect item shipped<br>Damage during transit (must be reported within 7 days of delivery)<br>Non-returnable items include:<br>Customized products<br>Used or installed items<br>Products damaged due to improper use<br>Refunds or replacements will be processed after inspection and approval.<\/li>\n\n\n\n<li><strong>Warranty<\/strong><br>Products may include limited warranty coverage depending on product type.<br>Warranty does not cover:<br>Improper installation or misuse<br>Normal wear and tear<br>Modifications made by the customer<br>Environmental damage (corrosion, overload, etc.)<\/li>\n\n\n\n<li><strong>Intellectual Property<\/strong><br>All content on this website, including but not limited to:<br>Product designs<br>Images<br>Text<br>Logos<br>Technical documents<br>are the property of OmniWheelPro and may not be copied, reproduced, or distributed without written permission.<\/li>\n\n\n\n<li><strong>Limitation of Liability<\/strong><br>To the maximum extent permitted by law:<br>We are not liable for indirect, incidental, or consequential damages<br>We are not responsible for losses due to improper product usage<br>Our liability is limited to the value of the purchased product<br>Users assume full responsibility for product selection and application.<\/li>\n\n\n\n<li><strong>Third-Party Services<\/strong><br>We may use third-party services for:<br>Payment processing<br>Logistics and shipping<br>Analytics and website optimization<br>We are not responsible for third-party service performance or policies.<\/li>\n\n\n\n<li><strong>Privacy<\/strong><br>Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.<\/li>\n\n\n\n<li><strong>Changes to Terms<\/strong><br>We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.<br>Continued use of the website constitutes acceptance of updated Terms.<\/li>\n\n\n\n<li><strong>Contact Information<\/strong><br>If you have any questions about these Terms, please contact us:<br>\ud83d\udce7 Email: sale@omniwheelpro.com<br>\ud83c\udf10 Website: https:\/\/omniwheelpro.com\u2060<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to OmniWheelPro (https:\/\/omniwheelpro.com\u2060). These Terms of Service (\u201cTerms\u201d) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-199","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of Service | Omni Wheel For AGV Smart Scooters Supplier<\/title>\n<meta name=\"description\" content=\"Read the Terms of Service for OmniWheelPro, a global supplier of omni wheels for AGV, robotics, and industrial applications. 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