{"id":1023,"date":"2026-04-25T05:43:21","date_gmt":"2026-04-25T05:43:21","guid":{"rendered":"https:\/\/omniwheelpro.com\/?page_id=1023"},"modified":"2026-04-25T05:43:50","modified_gmt":"2026-04-25T05:43:50","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/omniwheelpro.com\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy | OmniWheelPro"},"content":{"rendered":"\n

At OmniWheelPro<\/strong> (https:\/\/omniwheelpro.com\u2060), we provide global shipping for omni wheels used in robotics, AGV systems, industrial automation, and mobility applications.
This Shipping Policy explains how we process, ship, and deliver orders.<\/p>\n\n\n\n

    \n
  1. Order Processing Time<\/strong>
    Standard orders are processed within 1\u20133 business days
    Custom or OEM orders may require additional processing time
    Orders are processed Monday to Friday (excluding holidays)
    \ud83d\udc49 You will receive a confirmation email once your order is processed.<\/li>\n\n\n\n
  2. Shipping Methods<\/strong>
    We work with reliable international logistics providers, including:
    DHL \/ FedEx
    UPS \/ EMS
    Other regional carriers depending on destination
    Shipping method is selected based on:
    Destination
    Order size
    Delivery speed requirements<\/li>\n\n\n\n
  3. Estimated Delivery Time<\/strong>
    Delivery times vary by region:
    United States: 5\u201310 business days
    Canada: 6\u201312 business days
    Europe: 6\u201312 business days
    Australia: 7\u201314 business days
    Asia: 3\u201310 business days
    Other regions: 7\u201320 business days
    \ud83d\udc49 These are estimated times only and may vary due to customs or logistics conditions.<\/li>\n\n\n\n
  4. Shipping Costs<\/strong>
    Shipping costs are calculated based on:
    Package weight
    Destination
    Shipping method
    \ud83d\udc49 Exact shipping cost will be shown at checkout or provided in quotation for bulk orders.<\/li>\n\n\n\n
  5. Customs, Duties & Taxes<\/strong>
    International orders may be subject to import duties, taxes, or customs fees.
    \ud83d\udc49 These charges are the responsibility of the customer and are not included in product or shipping prices.
    We recommend checking your local import regulations before placing an order.<\/li>\n\n\n\n
  6. Order Tracking<\/strong>
    Once your order is shipped, you will receive a tracking number via email.
    You can track your shipment using the carrier\u2019s official website.<\/li>\n\n\n\n
  7. Delays & Force Majeure<\/strong>
    We are not responsible for delays caused by:
    Customs clearance
    Weather conditions
    Carrier delays
    Political or logistical disruptions
    Force majeure events
    \ud83d\udc49 We will assist customers in tracking and resolving delivery issues whenever possible.<\/li>\n\n\n\n
  8. Damaged or Lost Packages<\/strong>
    If your package is:
    Damaged during transit
    Lost in shipping
    Please contact us within 7 days of delivery (or expected delivery date):
    \ud83d\udce7 sale@omniwheelpro.com<\/strong>
    Include:
    Order number
    Photos (if damaged)
    Description of issue
    We will review and provide a solution (replacement or compensation if applicable).<\/li>\n\n\n\n
  9. Incorrect Address<\/strong>
    Customers are responsible for providing correct shipping information.
    We are not responsible for:
    Delays caused by incorrect address
    Lost packages due to incorrect delivery details
    If an order is returned due to incorrect address, reshipping fees may apply.<\/li>\n\n\n\n
  10. International Shipping<\/strong>
    We ship globally, including:
    United States
    Canada
    Europe
    Australia
    Southeast Asia
    Other regions upon request
    \ud83d\udc49 As a global supplier of omni wheels for AGV and robotics, we support both small orders and bulk industrial shipments.<\/li>\n\n\n\n
  11. Contact Information
    If you have any questions about shipping, please contact us:
    \ud83d\udce7 Email: sale@omniwheelpro.com<\/strong>
    \ud83c\udf10 Website: https:\/\/omniwheelpro.com\u2060<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    At OmniWheelPro (https:\/\/omniwheelpro.com\u2060), we provide global shipping for omni wheels used in robotics, AGV systems, industrial automation, and mobility applications.This Shipping Policy explains how we process, ship, and deliver orders.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-1023","page","type-page","status-publish","hentry"],"yoast_head":"\nShipping Policy | OmniWheelPro Global Omni Wheel Supplier<\/title>\n<meta name=\"description\" content=\"Learn about OmniWheelPro shipping policy for omni wheels used in AGV, robotics, and industrial applications. 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